The third pattern appears to be complaints from people who were likely never interacting with Binance to begin with. Binance also lacks any way to get customer service via email. This is a common scam and it’s one we’ve seen before during FOIA investigations of companies like Tinder. The company doesn’t have a phone number for customers, which means that when you search Google for one, all you’re seeing are numbers seeded by scam artists, not Binance. The second pattern is a number of people who say they were scammed while trying to find a customer support phone number online for Binance and wound up getting taken for a ride by people not affiliated with Binance. Other times, people say they deposited money but simply aren’t able to take any money out for weeks and sometimes months, assuming they could access the money at all.
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Most often, but not always, it appears their accounts were flagged for “suspicious activity” and the people are unsure how to then withdraw their money from Binance, even after trying to verify their identity. The first, and arguably most alarming pattern, appears to be people who put large amounts of money into Binance but say they can’t get their money out. And while the redactions making it difficult to independently verify each individual claim, we start to see illuminating patterns. The agency found 760 complaints filed since June of 2020, 200 of which were released to Gizmodo and redacted to protect private information. Federal Trade Commission, asking for any complaints filed with the FTC about Binance. Gizmodo submitted a Freedom of Information Act request with the U.S. Here you’ll find first looks to complete hands-on experiences with the latest tech on the market. View All Reviews Expert opinions and reviews on the latest gadgets, phones, laptops and more.Smartwatch and Fitness Tracker See how Apple Watch, Fitbit, Samsung Galaxy Watch, Garmin and many more stack up with our reviews.Smartphone Read trusted reviews on the latest smart phones from Apple, Samsung, Google and many more.
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